Support

             Support

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Our IT staff delivers fast -support services
diagnosing and resolving product errors,
installation, configuration, procedural
questions to ensure continued high reliability
and operational
of our products.

Unlock seamless support and expert assistance to tackle any problems or issues. Whether remotely or on-site, we’re here to ensure a smooth resolution that keeps your operations running effortlessly.

Support, assistance, and troubleshooting problems and issues, remotely or on-site.

Software products and technologies covered include custom operating systems, application software, andinfrastructure software and upgrades.

Dedicated to providing our clients with the fastest possible technical support. As a result there are three levels of support to help you achieve the best possible service.

 

Level 1

Level 2

Level 3

Provides user guidance for operations, install problems break fix phone support. Immediate to the appropriate level for more severe issues.

Highly trained staff will assist
in fixing complex problems
providing workarounds,
software and  functional
problems. Escalation to level 3
for software code problems.

Software engineers diagnose
and fix application code, configuration, environment,
and other advanced issues
and problems.

American Clinical Laboratory Association

American Clinical Laboratory Association (ACLA) is the national
trade association representing leading laboratories that deliver
essential diagnostic health information to patients and providers.

Introducing an innovative software solution
designed to create a dynamic browser-
based help system! This platform features
robust natural language search capabilities,
making it easier for users to find exactly
what they need. Plus, with built-in end-user
feedback options, you can continuously
improve and tailor the experience for your
audience. Empower your users with the
support they deserve!

If you have any questions or need to contact Customer
Support use the form below.

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                    Call us we look forward to  helping you.
        Phone: 317-938-6892
Email: support@labins.com

Labins Consulting Services
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